Last updated: November 12, 2026
1. About our store
This online store is operated by ZahraCraft LLC, a Wyoming limited liability company trading as Zahracrafts ("we", "our" or "us"). You can contact us at zahara.samari@zahracrafts.store.
2. Use of the website
By browsing the store or placing an order, you agree to use the site lawfully, provide accurate ordering and delivery information, and respect our intellectual property and that of others. The store uses Shopify to provide online shopping and payment services.
3. Products and handmade differences
Our copper sinks and lighting are handcrafted. Small differences in texture, hammer marks, patina patterns and color may occur. Photos are intended to show the design and typical finish. Any important measurements or installation requirements should be confirmed before purchase.
4. Custom orders and measurements
For bespoke items, you must carefully review and confirm dimensions, finish, bowl layout and other agreed specifications. We will review custom requests, availability, estimated preparation time and any additional pricing before the order is finalized. Changes after production has started may not be possible.
5. Prices and payments
Prices are displayed in the store currency and the total payable is confirmed at checkout. Shipping charges, taxes and any other charges collected by us will be shown where applicable. We may correct obvious errors and contact customers if an order cannot be accepted, subject to applicable law. Payment must be authorized for the order to proceed.
6. Orders and delivery
Placing an order may generate an electronic acknowledgement. Production begins once required specifications have been confirmed. Kitchen sinks usually require 1–3 weeks to prepare, while pendant lights, wall lights and bathroom vessel sinks generally require 1–2 weeks. Custom configurations may have individually confirmed preparation times. Shipping transit is separate; typical U.S. transit after dispatch is 6–8 business days. Our Shipping & Delivery page provides details.
If we cannot meet the promised dispatch date, we will provide the choices and remedies required by applicable law, including consent to a new shipping date or cancellation and refund where applicable.
7. Returns and consumer rights
Please review our Returns & Exchanges page before ordering. Many items are made to order and are generally not eligible for change-of-mind returns. Nothing in our policies excludes mandatory protections for defective, damaged, incorrect or nonconforming products.
8. Electrical and installation safety
All lighting must be checked for compatibility with the intended electrical system and installation conditions. A qualified electrician should install lighting where appropriate. Images showing exterior or sheltered settings do not by themselves confirm that a fixture is suitable for wet or damp locations.
9. Intellectual property
Original photographs, writing, product content and Zahracrafts branding appearing on this website belong to us or are used under license unless stated otherwise. They may not be commercially reproduced without authorization.
10. Third-party services
The shop may rely on Shopify, payment providers, shipping carriers and other services to fulfill orders. Their services can be subject to separate terms and privacy practices.
11. Liability and consumer protection
To the extent allowed by applicable law, we are not responsible for losses arising exclusively from product misuse, unsafe installation or unauthorized modifications. Nothing in these terms limits liability or consumer rights that cannot legally be excluded.
12. Governing law
These terms are governed by applicable U.S. laws and, where relevant, Wyoming law, without removing rights granted by other mandatory consumer protection laws.
13. Updates and contact
We may update these terms, but changes do not override the terms lawfully applicable to an existing order. Questions can be sent to zahara.samari@zahracrafts.store.
See also our Privacy Policy.