Last updated: November 12, 2026
Zahracrafts is operated by ZahraCraft LLC. Many of our copper home pieces are made to order. Please review the preparation time and the separate delivery transit time before you purchase.
Order preparation before dispatch
- Copper kitchen and farmhouse sinks: normally 1–3 weeks of preparation before dispatch.
- Copper pendant lights: normally 1–2 weeks of preparation before dispatch.
- Copper bathroom vessel sinks: normally 1–2 weeks of preparation before dispatch.
- Copper wall lights: normally 1–2 weeks of preparation before dispatch.
- Custom measurements and finishes: the estimate will be confirmed when the specifications are agreed.
- Ready-to-ship products: a different preparation time applies only if expressly stated in the listing or order confirmation.
For made-to-order products, preparation begins after we receive the order and any necessary customization details. In particular, some sinks require more than 30 days before shipping; the estimated period is disclosed above.
Shipping to the United States
After dispatch, estimated transit is usually 6–8 business days to a U.S. delivery address. This estimate excludes the preparation period and is not a guaranteed delivery date. Tracking will be supplied when available.
Shipping address requirements
Please provide a complete physical street address, including any apartment number and correct ZIP code. We do not ship to PO Boxes. Notify us immediately if there is an error, because we might be unable to change an address after dispatch.
Shipping costs and customs
Shipping charges and applicable taxes will be displayed at checkout where charged. For U.S. orders, customs charges are included where stated in the order terms. Contact us before purchasing if you need specific confirmation of shipping, duties or taxes. Delivery to countries outside the United States is subject to individual confirmation of availability, timing and any import charges.
Delays and order cancellation rights
If we learn that we cannot ship within the promised dispatch timeframe, we will contact you with a revised estimate and provide the option to consent to the delay or cancel and receive a prompt refund, where required by applicable law. We will seek express consent when legally required and will not treat silence as consent in those circumstances. If the order cannot be fulfilled, we will notify you and refund amounts due.
Damaged, missing or incorrect deliveries
Contact us as soon as practical if an item arrives damaged, an item is missing, or the wrong product is delivered. Please include your order number, photos if available and any tracking details. We will assess the issue and provide an appropriate resolution consistent with applicable law and our Returns & Exchanges page.